Privacy Policy

Effective Date: 8/21/2025
Last Updated: 8/21/2025

Introduction

Lady M. Confections (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://ladymconfections.com/ (the “Site”) or use our services.

Information We Collect

Information You Provide Directly

Contact Information: Name, email address, phone number, and mailing address when you contact us or place orders
Order Information: Billing and shipping addresses, payment information, and order details
Account Information: Username, password, and profile information if you create an account
Customer Reviews: Any reviews, comments, or feedback you submit about our confections, recipes, or services
Recipe Interactions: Comments, reviews, ratings, or feedback you submit on our recipes or blog posts
Recipe Submissions: Any recipes, photos, or content you submit to us
Newsletter Subscriptions: Email address if you subscribe to our newsletter, recipe updates, or promotional content
Custom Orders: Special requests, dietary restrictions, or personalization details for custom confections

Information Collected Automatically

Usage Data: Information about how you use our Site, including pages visited, products viewed, and time spent
Device Information: IP address, browser type, operating system, and device identifiers
Shopping Behavior: Items added to cart, purchase history, and browsing patterns
Cookies and Tracking Technologies: Small files stored on your device to enhance your shopping experience

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders and deliveries
Provide customer service and support
Respond to comments, questions, and recipe-related inquiries
Send order confirmations, shipping notifications, and receipts
Share recipes, cooking tips, and confectionery techniques through our blog
Send newsletters, recipe updates, and promotional materials (with your consent)
Analyze Site usage and recipe engagement to improve user experience
Personalize your shopping experience and recipe recommendations
Improve our Site, products, recipes, and services
Process payments securely
Prevent fraud and ensure Site security
Comply with legal obligations and tax requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: With trusted third-party vendors who help us operate our business (payment processors, shipping companies, email services, web hosting)
Payment Processing: With secure payment processors to handle transactions
Shipping Partners: With delivery services to fulfill your orders
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with any merger, sale, or transfer of our business
Consent: With your explicit permission

Third-Party Services

Our Site may use third-party services such as:

Payment Processors: For secure credit card and payment processing
Shipping Companies: For order delivery and tracking
Google Analytics: For website analytics and performance monitoring
Email Marketing Platforms: For newsletters and promotional communications
Social Media Plugins: For sharing products and content on social platforms
Customer Reviews Platforms: For collecting and displaying product reviews

These services have their own privacy policies, and we encourage you to review them.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember items in your shopping cart
Keep you logged into your account
Remember your preferences and settings
Analyze Site traffic and shopping patterns
Provide personalized product recommendations
Enable social media features and targeted advertising

You can control cookies through your browser settings, though this may affect Site functionality and your shopping experience.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for payment processing and sensitive data transmission. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations (including tax and accounting requirements), or resolve disputes. Order information may be retained for several years for business and legal purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Restrict or object to certain data processing
Request data portability
Withdraw consent where applicable
Request information about data sharing

To exercise these rights, contact us at [INSERT EMAIL] or through our contact form.

Marketing Communications

With your consent, we may send you:

Recipe updates and new confection tutorials
Product updates and new confection announcements
Special offers and promotional discounts
Seasonal collections and holiday specials
Cooking tips and confectionery techniques
Blog post notifications and recipe highlights
Order-related communications (confirmations, shipping updates)

You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.

Children’s Privacy

Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our Site, you consent to this transfer.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not engage in).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For significant changes, we may also send you an email notification.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [INSERT EMAIL ADDRESS]
Phone: [INSERT PHONE NUMBER]
Address: [INSERT BUSINESS ADDRESS]
Website: https://ladymconfections.com/

Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.